THE STUDIO is committed to protecting your privacy online. Our primary goal in collecting your personal information is to provide you, THE STUDIO's customer, with superior and safe Pilates and fitness training. We use customer contact information to help you find the right class for you, contact you to inform you of class scheduling and pricing information, to correct any billing and scheduling issues, to send promotional information, or to enhance the operation of our site and to administer our system. By visiting THE STUDIO, you are accepting the terms described in this Privacy Statement.
What personal information about you do we collect?
Information you give to us: We receive and store information that you supply to us via our web site and regular operations. This includes information such as your name, age, fitness history, emergency contact information, and phone numbers, your employer’s name, your email address, billing address, mailing address, billing information, credit card number, credit card expiration date, shipping address, website usage password, E-Newsletters opt-in options, Third Party opt-in options. This may also include information provided by you to us via email, phone customer service, ordinary mail, or questionnaires.
Information about you given to us by third parties: We may work with certain companies who, in conjunction with their own customer incentive programs, may provide information about you including your account information and purchasing authorization.
Information automatically collected: We receive and store certain types of information whenever you come to our site. For example, as is common practice, we use “cookies” and similar technology, to obtain and determine certain information when your browser accesses our websites including, but not limited to, the Internet Protocol (IP) address used to connect your computer to the internet, email address, browser type and version, operating system and platform.
Specifically, THE STUDIO collects information through Google Analytics Demograhics and Interest tools. If you want to opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 8-11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled. Learn more about about the opt-out and how to properly install the browser add-on here.
How is the personal information used?
Information about our customers is a very important part of our business, as a trade secret, and we are not in the business of selling such information to others. We share customer information only with the subsidiaries and affiliated companies of THE STUDIO. THE STUDIO will only share such customer information with its partners who have agreed to be bound by the terms and conditions of our privacy policies as outlined herein and for which you have authorized disclosure to such partners. THE STUDIO does not share customer information with any non-affiliated companies. We do not sell, trade or rent your personal information to others.
What if I link to a third-party web site from THE STUDIO?
When you click links and/or banners that take you to third party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the internet, we cannot be responsible for the actions of third parties and urge you to read and understand the privacy policies of such sites.
How does THE STUDIO protect customer information?
THE STUDIO uses the latest encryption technology to keep your personal information safe. All your ordering information-including your name, address and credit card number-is encrypted using a secure server for maximum security. Credit card transactions are handled by an authorized clearing company, which receives the credit card number and other personal identifying information in a fully secured environment only to verify the credit card numbers and process transactions. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Contacting THE STUDIO about privacy questions or concerns and changes in Privacy Policies.
This Privacy Statement was last modified on September 16, 2014 and provisions may be changed, modified, added or removed at any time. Such changes will become effective immediately upon posting.
What about cookies?
Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features for using THE STUDIO's websites. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of THE STUDIO's website features, and we recommend that you leave them turned on.
If you have any questions about this Privacy Statement, please contact us at:
4240 Balmoral Drive
Huntsville, AL 35801